3PL operations

3PL operations, billing, and client portals

Running a third-party logistics operation means keeping each client's inventory, activity, and bill separate and correct. CDXAI does it on one platform — per-client inventory isolation, activity-based billing, and tenant-isolated client portals — using the same warehouse and compliance tools that run your own distribution.

A 3PL is a distribution operation with an extra requirement: strict separation between clients. Their inventory can't commingle in the data, their activity has to be metered accurately, and their bill has to reflect exactly what happened in the building. Bolting that onto a WMS that assumes a single owner is where most 3PL software gets painful. CDXAI is multi-tenant by design, so client separation isn't a workaround — it's the foundation.

Client-owned inventory, kept separate

Each client's inventory is isolated at the data layer, so a report, a pick, or a count only ever sees that client's product. Critically, client-owned inventory is tracked without landing on your own balance sheet — it's a memo/statistical register for reporting and billing, never mixed with the value of goods you own. Ownership is unambiguous at receipt and impossible to cross-contaminate.

Activity-based billing

The billing engine accrues charges continuously from real warehouse and transport activity: storage (per pallet- or cube-day), inbound and outbound handling, case-pick fees, and accessorials like relabeling, repack, detention, and temperature monitoring — each priced from client-specific rate cards with effective dating and tiering. You always have an unbilled accrual balance by client, and generating an invoice consumes those accruals and moves the value to accounts receivable — with the accrual posting straight into accounting, no re-keying.

Client portals, tenant-isolated

Clients get their own portal to see inventory, orders, and activity — scoped so each sees only their own data. That transparency cuts the status-check emails and phone calls that eat a 3PL's day, and it turns your billing into something clients can reconcile themselves.

The same tools that run your own operation

Your 3PL clients run on the same warehouse management, dispatch, and FSMA 204 traceability that run your own distribution — including lot traceability and cold-chain monitoring on client product. Client-level profitability compares billed revenue against allocated operating cost, so you can see which accounts actually make money. One platform runs both sides of the business instead of two systems you reconcile.

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